How to contact us about privacy
Your privacy is very important to FSM. For that reason, please read the following details carefully and get in contact with us if you have any questions.
Collection and Purpose
All information collected by FSM is solely for the purpose of providing better services to you. Typically, we will obtain personal information from you. This may include contact details and sensitive information that is necessary for the delivery of services to you, and your computer may also pass “cookies”, which are text files stored on your computer, to the website which allows us to customise your experience on the website. The purpose for which we collect personal information is to provide you with the best service experience possible as you use the website. However if you do not provide us with certain information, you may not be able to enjoy the full We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.
Functionality of the website
This website also uses the User ID feature of Google Analytics when you sign in to your online account to connect multiple devices, sessions, and engagement data to the same users. This allows us to get a more accurate user count in our reports, and to deliver better services to you. The anonymous user id sent to Google is the same numeric string as the login id of your online account. No personally identifiable information is sent to Google. If you would like to opt-out of this feature, please contact us.
Any personal information we obtain is used to help provide an efficient service to you and keep you informed of FSM’s activities. In the course of providing our services FSM may need to disclose your personal information to other parties, but only when applicable. In every instance disclosure of personal information is undertaken only in strict accordance with the Privacy Act.
Accuracy of Information
FSM takes all steps to ensure the information it retains is accurate and up to date. If any information is incorrect, please contact us immediately and we will promptly correct it. All information FSM holds is protected in a secure environment. Computer database information is protected by firewalls and also requires password access.
Access and correction
National Privacy Principle 6 of the Australian Privacy Act allows you to get access to, and to correct any personal information that is held about you in certain circumstances. If you would like to obtain such access, please contact us.
Download the full Heat & Weather Policy - Click here.
Download the full Child Safety Policy - Click here.